11 Efon is a trainer with a large insurance company. He is involved in a project that will enable trainees to obtain
quotations for insurance policies by inputting data from clients and other variables into a program on their laptop
computers. The program also has a learning and development facility through which trainees can progress through a
series of modules, all of which include structured tasks that test their problem solving abilities.
The system that Efon is using in the training project is which of the following?
A.A management information system
B.An executive information system
C.A decision support system
D.A data warehouse
12 Which TWO of the following controls are aimed at the prevention of fraud rather than its detection or investigation?
A.Appropriate procedures for interviewing, recruitment and appraisal
B.Segregation of duties such as cheque signing and payment authorisation
C.Checking of work already performed by other staff
13 Which TWO of the following are most likely to raise ethical problems or concerns for a company?
A.It promotes diversity and equal opportunities amongst its workforce
B.The health and safety inspector feels that the fire exits from its factory are very poorly identified and could make the
factory unsafe in the event of a fire
C.A human rights group has recently exposed that one of the company's main suppliers is using child labour and is paying
its staff very low wages
D.Recent customer surveys have voted the company's product as the worst value for money among its competitors